Table of Contents 1. Why Restaurants Lose Customers Online 1.1 The Problem You Can't See 1.2 The Online Customer Journey 2. 8 Reasons Restaurants Lose Customers Online 2.1 Slow Website 2.2 Hard-to-Find Menu 2.3 Reservation Friction 2.4 Poor Google Visibility 2.5 Bad Food Photography 2.6 Review Management 2.7 Poor Mobile Experience 2.8 Weak Calls-to-Action 3. Scan Your Restaurant Website 3.1 Website Score 3.2 8-Point Website Checklist 4. Conclusion 5. Frequently Asked Questions You're losing customers right now—and you have no idea it's happening. A couple is searching for a restaurant for Friday night. They Google. They click your website. The menu is nowhere to be found. The "Reserve a Table" button doesn't work on their phone. Eight seconds later—they're booking at the competitor tw...
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